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Jiwa Training Centre

Processing Individual Orders


Sales order processing is used to convert deliverable sales order quantities into an invoice in Jiwa. Sales orders can be processed individually or in bulk, depending on the number of orders being fulfilled.

This article explains how to process an individual sales order, including how to complete full deliveries and part deliveries when only some of the ordered quantities are being supplied.

Processing Sales Orders - Full Delivery

Processing a sales order refers to;

  1. Delivering available stock

  2. Producing an invoice for the stock that can be delivered

In this example we will be looking at how to process a sales order that can be delivered in full.

Bring up your Sales Order Entry form and load the order that is to be delivered.

Looking at the sales order we know that Jiwa can supply the entire order as the This Del. quantities are the same order the order quantities in the Quantity field.

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To process the order from the menu ribbon select Process

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The Process Sales Order popup will appear confirm the invoice format that is required to be printed.

If you email or batch print and/or email your invoices then select No Report, the order will be processed and the invoice created however the invoice will not be printed.

In this example the invoice is to be printed.

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The status of the sales order will be updated to Closed this is because the order has been delivered in full and no further action is required, the order is now locked from further editing.

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Emailing your Invoice

To email your invoice from the menu ribbon select Email to activate your Email Options popup.

Confirm your email details then select OK to send out your email.

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Processing Sales Orders - Part Delivery

In this example we will be looking at how to process a sales order that can only be part delivered.

Bring up your Sales Order Entry form and load the order that is to be delivered.

Looking at the sales order we know that the Jiwa cannot supply the entire order we now have an amount sitting in the B. Ord (or Backorder) column.

You will also notice that the This Del. quantity and values are different to the Ordered quantity and values.

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Process your delivery by selecting Process from the menu ribbon.

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The Process Sales Order popup will appear confirm the invoice format that is required to be printed.

If you email or batch print and/or email your invoices then select No Report, the order will be processed and the invoice created however the invoice will not be printed.

In this example the invoice is to be printed.

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The status of the sales order is updated to Printed and Processed the order is not closed as there is an outstanding back order that either needs to be delivered when stock is available or the back order is cancelled by the customer.

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Video walkthrough