Overview
Sales Orders are used to record, manage, and fulfil customer orders in Jiwa. In this section, we cover the sales order process from order entry through to processing, invoicing, and follow-up activities.
We look at how to create and process sales orders, including processing orders individually or in batches. We also cover more detailed sales order functions, including back-to-back sales orders, invoice pantry lists, grouping sales orders into a single invoice, and forward orders.
This section is intended to help users understand how to correctly create and manage sales orders so that customer orders can be processed accurately across sales, warehouse operations, invoicing, inventory control, and reporting.
What’s covered in this section
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Creating Sales Orders -
Pantry List -
Processing Individual Orders -
Batch Processing Orders -
Cancelling an Order or Items on an Order -
Cancelling Backorders on Processed Orders -
Forward Orders -
Back to Back (B2B) Sales Orders -
Sales Order Grouping -
Recurring or Subscription Billing -
Sales Batch Printing / Emailing -
Active Orders v Invoice Orders -
Sales Order Journals