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Jiwa Training Centre

Back Order Release via New Snapshot

The are a number of ways in which back orders can be filled in Jiwa.

  • Process Back Orders

  • Manual Back Order Mode using New Snapshot

  • Manual Back Order Release

In this article we will be looking at how to fill back orders using a snap shot when your back order mode is set to Manual.  

Back Order Mode

In order to fill back orders via a new snap shot the Backorder Mode on your sales order must be set to Manual.

Your sales order must also have a status of Processed this applicable to both Invoice and Active orders.  

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Once stock has been received return to your sales order form and load the sales order you wish to supply.

From the menu ribbon select New | New Snapshot

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At the Manual BackOrder Mode prompt select Yes

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A new snapshot is created and the This Del. field is enabled for you to enter the quantity you want to supply.

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Enter in the quantity to be delivered Save and Process your delivery.