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Jiwa Training Centre

Payment Allocations


Payment allocations are used in Jiwa to match customer payments, credits, and adjustments against outstanding debtor transactions.

This article explains how to allocate and unallocate debtor transactions in Jiwa. Allocations help ensure customer account balances, outstanding invoices, credits, and payment history are recorded accurately.

Unallocating a transaction may be required when a payment or credit has been allocated incorrectly and needs to be corrected before being reallocated to the correct transaction.

Home Allocations

Some transactions can be allocated as they are being entered into Jiwa by using the Home Alloc. option as in Cash Book Receipts.

Click on the lookup icon next to the Home Alloc. field to bring up the Cash Book Allocations popup.

Allocate your transaction.

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Debtor Payments & Allocations

Some transactions are not allocated at the time that they are recorded such as deposits or Debtor Adjustments. In these cases transactions can be allocated from the Debtor Maintenance form.

Transactions can be allocated in one of two (2) ways;

  • Automatically, or

  • Manually

Automatic Allocations

To automatically allocate your Debtor transactions load your required Debtor into the Debtor Maintenance form.

From the menu ribbon select Automatic Allocation

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At the Automatic Allocation prompt select Yes

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You will notice that the credits are automatically allocated to the oldest transaction/(s)

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To record the allocation select Save from the menu ribbon.  

Manual Allocations

To manually allocate your Debtor transactions load your required Debtor into the Debtor Maintenance form.

Move to the Transactions tab

Locate the credit or adjustment to be allocated

Click on the lookup icon next to the Unallocated Amount field on the required transaction to activate the Debtor Payments & Allocations form.

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Allocate your payment by entering in the allocation amount against each transaction in the This Allocation Amount field

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When you have completed your allocation select OK

To save your allocation select Save from the menu ribbon.

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Unallocating Transactions

A transaction can only be unallocated if it has not been aged out.

Load your required Debtor into the Debtor Maintenance form.

Move to the Transactions tab Locate the transaction to be unallocated

Click on the lookup icon next to the Unallocated Amount field on the required transaction to activate the Debtor Payments & Allocations form.

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To change the allocation amount or to unallocate the transaction change the value in the This Allocation Amount field.

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When you have completed un-allocating the transaction select OK

To save your change select Save from the menu ribbon.

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