The Rebates module is an Opal Logic module developed for Jiwa Financials. It is used to manage customer rebate agreements, rebate accruals, rebate claims, credit notes, and rebate reporting.
The module has been designed to support businesses that need to calculate and track customer rebates based on sales activity, delivered quantities, product groups, customer relationships, or annual spend arrangements. It extends Jiwa Financials by adding a rebate workflow that works alongside existing sales, credit note, and General Ledger processes.
Opal Logic develops Jiwa modules and enhancements that support real business workflows. The Rebates module is one example of how Jiwa can be extended to manage processes that are not covered by standard functionality.
How the Rebates module works
Rebates are created and maintained in the Rebate Maintenance form. Each rebate is linked to a specific customer. Where customer head office and branch relationships are used, a rebate can be created against the head office account and applied to child accounts, reducing the need to create separate rebate records for each customer account.
Rebates can be set up for specific products, product classifications, or a combination of both. They can also be configured based on a customer’s annual spend amount, depending on the rebate agreement and business requirements.
Rebate accruals
Rebates are accrued from sales activity based on the actual delivered quantity. This helps ensure that rebate values are calculated from goods that have been supplied, rather than simply ordered.
Where stock is returned or credited, the related rebate accrual can be reversed through the credit note process. Rebate accruals are posted to the General Ledger when the sales order snapshot is processed.
Rebate claims
Customer rebate claims can be processed using the Rebate Claim form, which is available from Sales Order Entry. This allows rebate claim credit notes to be created and linked back to the relevant rebate and invoice details.
When a rebate claim credit note is created, the rebate and related invoice are recorded against each credit note line. This helps maintain a clear link between the original sales activity, the rebate agreement, and the claim being processed.
Rebate reporting
The Rebates module includes reports that help users review rebate accruals by invoice and product. These reports can be used to support rebate review, customer claim validation, reconciliation, and financial reporting.
Need a rebate process tailored to your business?
If your business has rebate requirements that are not currently covered by the Rebates module, Opal Logic can discuss whether the module can be configured or extended to support your workflow.
Please contact Opal Logic on 1300 456 725 or email support@opallogic.com.au to discuss your requirements.