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Jiwa Training Centre

Creating a credit note from a Job


Job credit notes are used in Jiwa when a customer needs to be credited for charges that were previously invoiced from a job.

This article explains how to create full and partial credit notes against a job in Jiwa Job Costing. Job credit notes are created from the original job invoice so that the credited values are returned to the same job, cost centre, and stage they were invoiced from.

A job credit note can be created from Sales Order Entry or from the Transactions tab on the job record. Before creating a job credit note, review the original job invoice and confirm the cost centre and stage details that need to be credited.

Full Credit

In this example we look at how an invoice can be credited in full.

From the Transaction tab on the job select the transaction type of Sales Credit Notes and then click on the Create Transaction icon

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From the Job Costing Invoices popup select the invoice to be credited

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The Sales Order entry form will be populated with the invoice details to be credited

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Save and Process your credit note

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The job is updated with the credit note details

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On the Financial Status tab the costs are put back into Work in Progress to be re-invoiced later, written off or cancelled from the job.

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Partial Credit

In this example we look at how an invoice can be credited in part.

From the Transaction tab on the job select the transaction type of Sales Credit Notes and then click on the Create Transaction icon

Select the invoice to be credited.

To remove a line from the credit note right mouse click over the line number and then select Cut or click on the rubbish bin icon on the line

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To change the line amount to be credited click on the lookup icon next to the Job Cost Number field, this will open the cost allocation form

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Change your credit values by cost centre or transaction by changing the This Charge and This Cost amounts to the value required or zero

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When you have made your changes press OK

Your credit note is updated

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Save and Process your credit note

The job is updated with the credit note details

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On the Financial Status tab the costs are put back into Work in Progress to be re-invoiced later, written off or cancelled from the job.

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Video walkthrough